Shipping Policy

At Zeello, we know how excited you are to receive your jewellery, and we’re committed to delivering it to you as quickly and safely as possible.

Order Processing

  • All orders are processed within 24 hours (excluding Sundays and public holidays).

  • Once processed, you will receive an order confirmation and shipping details via email or SMS.

Shipping Timeline

  • Orders will be delivered within 7 days from the date of order, depending on your location.

  • In rare cases (like remote locations or unforeseen delays), delivery may take slightly longer. If this happens, we’ll keep you informed every step of the way.

Shipping Charges

  • Free shipping is available on all prepaid orders within India.

  • For COD (Cash on Delivery) orders, a small additional fee may apply and will be clearly mentioned at checkout.

Delivery Partners

We work with trusted logistics providers to ensure fast and secure delivery across India.

Tracking Your Order

Once your order is shipped, a tracking link will be sent to you. You can use it to monitor your package in real time.

Address Accuracy

Please ensure your shipping details are accurate when placing your order. Zeello is not responsible for delays or failed deliveries due to incorrect addresses.

Delayed or Lost Shipments

If your order is delayed or appears lost, please contact our support team at zeelloboutique@gmail.com or +91 7439250441, and we’ll help resolve it as quickly as possible.

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